Retro Fitness

Reviews about Retro Fitness

• Michelle Soto

  Dec, 03 2017
  ★ ☆ ☆ ☆ ☆
  Such an upsetting experience, I called to see if I can come in to cancel my membership and the lady Jessica on the phone was amazingly nice, she told me I can come in today to cancel and not be charged for next month payment. I come in and the women with the red hair Kristina seems to have no clue as to what is going on because for everyone walking in she would turning around to Samuel to answer the customers questions. They both told me I had to pay next month payment because I was a day short of the cut off time. How is this my problem? I asked for the manager to be contacted because of this incorrect information given to me. The manager also did not do anything about it. Goes to show the kind of management that is being given here, just stand around and not do anything for the customer. On top of that a shameful look for the manager Jack Russell who is the most disappointing showing he does not care at all. Just goes to show the kind of disgusting training he is giving his employees at this location! Never again! Run away from this place!

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